Acer Ecology is an ecological and wildlife consultancy based in Cardiff Bay, South Wales, although currently all remote working. We provide a full range of ecological, wildlife and protected species surveys.
The company is seeking a full or part time Administrator (up to 37.5 hours per week but other working hours considered) to join our small but friendly team. Flexible working arrangements are possible.
Main Responsibilities
The main responsibilities of the role are running the day-to-day administration of the office, including bookkeeping, diary management, filing, customer contact and marketing.
Main Duties
- Receiving and redirecting telephone calls as appropriate. Dealing with and resolving, as appropriate, general enquiries;
- Diary management and coordinating office procedures;
- Preparing quotations and tenders for new work opportunities;
- Proof-reading reports for spelling, formatting and grammar;
- Responding to and resolving any administrative problems;
- Invoicing, book-keeping and chasing outstanding invoices;
- Using spreadsheets to track expenses.
- Building relationships with clients and educating them about what products/services are available and how to purchase them;
- Participating in office meetings and taking meeting minutes;
- Giving feedback on office efficiency and suggesting possible improvements; and
- Overseeing the development of marketing literature and campaigns;
Essential Personal Qualities
- Excellent customer service skills;
- Excellent telephone manner;
- Organised with the ability to prioritize work in an efficient manner;
- Good IT skills – including use of Microsoft Office (Word, Excel and Outlook) and email;
- Strong and confident communicator both verbal and written;
- Enthusiastic, self motivated and strong desire to succeed;
- Ability to work independently and as part of a team;
- Very good level of numeracy and English literacy/articulation/pronunciation;
- Ability to work within a busy and demanding team environment;
- Able to work with minimum amount of supervision and on own initiative; and
- Professional demeanour and outlook.
Desirable Personal Qualities
- Experience of using Xero accounts program or willingness to learn;
- Previous marketing experience e.g. blog writing;
- Experience of web design using wordpress; and
- Interest in ecology and the environment.
Location
The role would be based in our office in Cardiff Bay.
Salary
£24,000 for full time role.
Closing date: As soon as filled
For more information on the role contact us on 07970 186788. To apply please send a cv and covering letter to careers@acerecology.co.uk
